ej33 Terms & Conditions

ej33 is an online gaming platform that provides cricket betting, live casino, slot games, fishing games, and other entertainment services for players in Bangladesh. These terms and conditions ("Terms") apply to the use of the ej33 website and all related services ("Platform").

These Terms form a legal agreement. Using the Platform means you have read, understood, and agreed to be bound by these Terms. ej33 reserves the right to change these Terms at any time, and any changes take effect as soon as they are published on the website.

ej33 operates in accordance with applicable laws and regulations. The Platform is fully secured with SSL encryption technology, and the highest technical measures are in place to protect user data.

To use ej33's services, you need to open a personal account. The following conditions must be met when registering an account:

• Each person may open only one account. If multiple accounts are found belonging to the same person, all accounts may be closed immediately.
• All information provided at registration must be true, accurate, and complete. Providing false information is a direct violation of these Terms.
• Your account password must be kept strictly confidential and must not be shared with any third party.
• The responsibility for keeping your account secure rests entirely with you.
• If you suspect unauthorised access to your account, you must notify the ej33 support team immediately.
• Transferring or selling your account to another person is strictly prohibited.

2.1 Identity Verification

ej33 may request the necessary documents to verify a user's identity at any time. Identity verification may need to be completed before deposits or withdrawals are processed. If the required documents are not provided in a timely manner, the account may be temporarily suspended.

To open an account or use any service on ej33, the user must be at least 21 years of age. Government-issued identification may be required for age verification purposes.

ej33 is committed to preventing use by minors. Parents and guardians are urged to monitor their children's internet activity and to make use of parental control tools.

4.1 Deposit Rules

You can deposit funds to ej33 using bKash, Nagad, and Rocket. The minimum deposit amount is ৳100.

• The correct amount and transaction ID must be provided at the time of deposit.
• Funds may only be deposited from a mobile banking account registered in the user's own name.
• Depositing through a third party is prohibited.
• All transactions are conducted in Bangladeshi Taka (BDT / ৳).

4.2 Withdrawal Rules

Deposited funds and legitimately won amounts can be withdrawn via bKash, Nagad, or Rocket.

• The minimum withdrawal amount is ৳800.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Account verification must be completed before a withdrawal can be made.
• Wagering requirements must be met before bonus funds can be withdrawn (see Section 5 for details).
• Withdrawals must be made to the same account from which the deposit was made.

ej33 offers various bonuses and promotional offers. Each offer has its own terms and conditions, which are published alongside the offer.

5.1 Welcome Bonus

New members can receive up to a 150% bonus on their first deposit, up to ৳8,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500.

5.2 Wagering Requirements

After receiving a bonus, wagering requirements must be met before it can be withdrawn. The wagering requirement applies only to the bonus amount (not the deposit amount):

• Welcome bonus wagering requirement: 25 times the bonus amount.
• Example: ৳1,500 bonus × 25 = a total of ৳37,500 must be wagered before the bonus funds become withdrawable.
• There is a set time limit for completing wagering requirements, which will be stated on the bonus details page.
• Some games may not contribute to wagering requirements, or may only contribute partially.

5.3 General Bonus Terms

• A bonus offer applies once per person / household / IP address / device.
• If multiple accounts are found to have been opened to take advantage of a bonus, all bonuses will be cancelled.
• ej33 reserves the right to change or cancel any bonus offer at any time.
• ej33's decision is final in all matters relating to promotions.

All games offered on ej33 — slots, live casino, fishing games, sports betting — are governed by the rules of their respective game providers. You are advised to read the rules of a game before playing it.

• Game outcomes are determined by Random Number Generator (RNG) technology and are completely impartial.
• If a game is left incomplete due to a disconnection or technical issue, a decision will be made in accordance with the game provider's policy.
• Betting limits are set individually for each game or event.
• Once a bet has been accepted, it cannot be changed or cancelled.
• In sports betting, bets will be settled only after the official result has been announced.

6.1 Fair Play Policy

ej33 is committed to ensuring a fair and transparent gaming environment for all players. Any form of cheating, manipulation, or unusual betting patterns will be investigated and appropriate action will be taken.

The following activities are strictly prohibited on the ej33 platform:

• Creating or operating multiple accounts.
• Conducting abnormal or artificial betting activity with the intent to abuse bonuses.
• Using the platform for money laundering or handling illegal funds.
• Using any computer program, bot, or automated software.
• Attempting to exploit system vulnerabilities or bugs (if any are found, they must be reported to ej33 immediately).
• Colluding with other users when placing bets.
• Selling or renting access to your account to other users outside the platform.
• Spreading false information with the intent to damage ej33's reputation.

Involvement in any of the above prohibited activities will result in the immediate closure of the account, the balance may be forfeited, and applicable legal action may be taken.

8.1 Account Closure by ej33

ej33 may close or suspend an account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Registering with false information.
• Detection of fraudulent activity or bonus abuse.
• To comply with a court order or directive from a regulatory authority.
• If the account has been inactive for an extended period of time.

8.2 Account Closure by the User

Any user may voluntarily close their account. To do so, an email must be sent to the ej33 support team at [email protected]. The conditions for withdrawing any remaining balance must be met before the account is closed.

8.3 Self-Exclusion

As part of responsible gaming, ej33 offers a Self-Exclusion facility. For more details, please visit the Responsible Gaming page.

Playing games through the ej33 platform carries financial risk. Players participate at their own risk. ej33 will not be liable in the following circumstances:

• Financial losses incurred directly or indirectly as a result of participating in games.
• Game interruptions caused by internet disconnection, device failure, or power outage.
• Losses resulting from user negligence or from disclosing account credentials to a third party.
• Disruptions caused by technical issues with third-party software or game providers.

ej33 places the highest priority on protecting users' personal information. Our privacy policy explains in detail how information is collected, used, and stored.

• User information is not sold or shared with third parties.
• Payment information is secured with SSL encryption.
• Documents collected for identity verification are stored on secure servers.
• Users may request the correction or deletion of their information.

To read our full privacy policy, please visit our Privacy Policy page.

All content published on the ej33 platform — logos, designs, text, graphics, software — is the intellectual property of ej33 and is protected by applicable law.

• Reproducing, distributing, or modifying any content without written permission from ej33 is prohibited.
• Content belonging to game providers (Pragmatic Play, JILI, PG Soft, Spribe, etc.) is protected under their respective intellectual property laws.
• Limited use for personal and non-commercial purposes is permitted.

ej33 reserves the right to partially or fully change these terms and conditions at any time. Changes take effect as soon as they are published on the platform.

For significant changes, ej33 will try to notify users through their registered contact details. However, continuing to use the platform after the updated terms are published will be considered acceptance of the revised terms.

You are advised to check this page regularly to stay informed about the latest terms and conditions.

For any questions or complaints regarding these terms and conditions, please contact the ej33 support team:

• 24/7 Live Chat Support — Log in to the platform and chat directly
• Email: [email protected]
• Support is available in both Bengali and English.

If any dispute arises regarding the terms, an attempt will first be made to resolve it through discussion with the ej33 support team.